Effective Date: July 25, 2025
Chantal Hewitt Coaching (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website (www.chantalhewitt.com) and use our services.
1. INFORMATION WE COLLECT
We collect personal information when you choose to provide it:
- Contact Form: When you submit a message via our contact form, we collect your name, email address, and the message content.
- Booking Form: When scheduling a call through our third-party booking platform (such as Calendly or Paperbell), we collect your name and email address.
- Email Subscription: When you subscribe to our email list, we collect your name and email address with your explicit consent.
- Google Analytics: We use cookies to collect non-identifiable information about how you interact with our website, such as page views, device type, and general location.
2. HOW WE USE YOUR INFORMATION
We use your information for the following purposes:
- To respond to inquiries submitted via the contact form.
- To schedule calls or appointments through our booking platform.
- To send newsletters, updates, and marketing materials to subscribers.
- To analyze website performance and improve user experience via Google Analytics.
3. THIRD-PARTY SERVICES
We use the following third-party services to process and store your information securely:
- Google Analytics: For tracking website usage and visitor trends.
- Calendly: For scheduling calls and appointments.
- Flodesk: For email marketing and newsletter management.
- PayPal and Stripe: For secure payment processing (if applicable).
These providers have their own privacy policies, which you can review on their respective websites.
4. DATA SHARING
We do not sell your information to third parties. We only share data with third-party providers as necessary for:
- Website analytics via Google Analytics.
- Appointment scheduling via Calendly or Paperbell.
- Email marketing via Flodesk.
Your information will only be used for the purpose you submitted it (e.g., to book a call or receive emails).
5. YOUR RIGHTS
As a user, you have the right to:
- Access the personal data we have about you.
- Request corrections to your information.
- Request deletion of your data from our records.
- Opt out of data collection via the cookie opt-out plugin located in the bottom left corner of the website.
To exercise any of these rights, please contact us at hello@chantalhewitt.com.
6. DATA STORAGE AND SECURITY
We do not directly store personal information on our own servers. Instead, we rely on trusted third-party services with secure storage systems. Payment processing is handled exclusively by PayPal and Stripe, which comply with PCI-DSS security standards.
7. RETENTION PERIOD
We retain your personal information until you unsubscribe from our email list or request its deletion.
8. CHILDREN’S PRIVACY
Our website and services are not intended for children under the age of 18. We do not knowingly collect personal information from children.
9. INTERNATIONAL DATA TRANSFERS
If you are accessing this website from outside New Zealand, including from the European Union or United Kingdom, please be aware that your data may be transferred to and processed in New Zealand, the United States, or other countries where our third-party service providers operate.
For visitors in the EU and UK, we take steps to ensure your data is handled in accordance with applicable data protection laws including GDPR and UK GDPR. We only share your data with third-party providers who maintain appropriate security standards. A list of those providers is outlined in Section 3 of this policy.
If you have questions about how your data is handled, contact us at hello@chantalhewitt.com.
10. UPDATES TO THIS POLICY
We may update this Privacy Policy from time to time. Changes will be communicated via email (if you are subscribed) and the effective date will be updated at the top of this page.
11. CONTACT US
If you have questions or concerns about this Privacy Policy, please contact us at:
Email: hello@chantalhewitt.com
12. COOKIES
We use cookies on this website to ensure it functions properly and to understand how visitors interact with our content.
The cookies we use include:
- Essential cookies that keep the website running as expected.
- Analytics cookies via Google Analytics that collect non-identifiable information such as page views, device type, and general location.
You can manage or withdraw your cookie preferences at any time using the cookie settings button in the bottom left corner of this website.
For EU and UK visitors: Under GDPR and UK GDPR, you have the right to consent to or refuse non-essential cookies. Only essential cookies will be active until you choose to accept analytics cookies via the cookie settings button. You may withdraw consent at any time.
For more information about how Google uses data, visit google.com/policies/privacy/partners.
If you have questions about how we use cookies, contact us at hello@chantalhewitt.com.
13. DISCLAIMER
The information shared on this site, including all coaching content, resources, podcast episodes, and community spaces, is for educational purposes only. It is not medical, psychological, or therapeutic advice and does not create a professional clinical relationship of any kind.
Every family and every child is different, and results will vary. Chantal Hewitt Coaching is not liable for decisions made based on this content.
If you or your child need clinical support, please seek guidance from a qualified professional such as a doctor, psychologist, or therapist.
